PROCESS IMPROVEMENT

An organization is a living organism that works with the collective efforts and inputs of all cogs in it. And the processes that guide the workflows are equally important to ensure an efficient system.

Often, there are plateaus that businesses encounter not because of a hurdle that they face externally or from market competition. Instead, it is the non-adaptability of existing processes that hinder growth. This calls for a consistent game-plan that organizations can adopt and enable their businesses to grow and perform better.

Jen Source has an accumulated expertise in Process Improvement and its holistic benefit-oriented models that organizations can adapt to. With well-crafted Process Improvement courses and workshops with hands-on experiences, Jen Source provides a detailed flow on pivoting to better processes –

  1. Study “AS-IS” Processes
  2. Identify gaps with Industry standards, legal requirements, ISO requirements, NBC guidelines, IS Code of Practice etc.,
  3. Document and prepare the standard operating procedures.
  4. Implement the processes – Use of process improvement tools like Kaizen, 5S, Lean etc.,
  5. Train personnel on modified / new processes.
  6. Audits to
    1. Measure effectiveness of Implementation
    2. Measure sustenance of the system

What is Process Improvement in Organizational Development?

Process Improvement is the proactive task of identifying, analysing and improving existing business processes within an organization for optimization.

Process Improvement is an ongoing practice and should always be followed up with the analysis of tangible areas of improvement. When implemented successfully, the results can be measured in the enhancement of product / service quality, customer satisfaction, customer loyalty, increased productivity, development of the skills of employees, efficiency and increased profit resulting in higher and faster return on investment (ROI).

What Can Process Improvement do for your Business?

At its heart, process improvement strives to meet market demands and accomplish business goals with minimal waste. Process improvement runs on the principle of comparison; so whatever gets measured, gets done. It is used widely to bring order to deficiencies in a process or a system to harmonize them with the enterprise goals.

What Process Improvement Does?

Here is a quick list of some of the changes that might happen as a result of process improvement:

  • Remove redundant tasks
  • Convert sequential steps to parallel steps to cut down on processing time
  • Convert approval steps to notifications for processes that are well-functioning
  • Add steps to accommodate for new personnel and team structure
  • Add approval steps to ensure quality
  • Bring more automation to your form data so that fewer fields need to be completed
  • Integrate the process with other software to automatically create folders, add lines to spreadsheets, add calendar events, add journal entries, etc.

…and much more