IT Head / CIO Services

Technology is inarguably the backbone for growth today. Business both small and large, in B2B and B2C sectors rely on technology to achieve business goals. Jen Source offers business technology professional like IT Head / CIO Services to clients across verticals and sizes.

Business Need

Organisations seek highly experienced Business Technology professionals like IT Head / CIO services with relevant domain knowledge to address short- and long-term priorities like

  • Strengthening of the IT function
  • Implementing ERP/CRM project
  • Leverage Mobile, Analytics, Cloud technologies for digital transformation in front/middle/back office processes.

Often such high-quality professional services are unavailable on demand. Jen Source works with companies to address such gaps.

Benefits of engaging Jen Source IT Head / CIO Services :

Proven Domain Expertise Across Sectors
Your business or enterprise gets a head start in growth, with our proven expertise and service delivery approach.

Flexible and Innovative Engagement model
With our flexible and cost effective engagement model, you can choose the level of service you would need – interim, special purpose or full time and effectively achieve fit for purpose.

Process Re-Engineering
Owing to our unbiased affiliation to our clients, we provide practical , fit for purpose inputs on Process, be it Customer Relationship Management, Employee Facilitation, Core Business Operations, Back End Processes etc and Technology.

Who We Are

We are a team of highly experienced and practising business technology professionals, with proven track record in enabling B2B and B2C clients achieve their business goals related to maximizing revenue, optimizing unit cost, and adhering to statutory compliance.


SpecialtiesDeliverablesTechnology practices
IT Action plan• Assessment

• Roadmap & Architecture

• Enterprise Apps (ERP, CRM)

• Bespoke cloud-based apps

• Analytics/Business Intelligence

• Mobile

Business Analysis• Functional and Non-functional Requirements prioritized

• Evaluation output

Project Management• Plans (Governance structure, cost, schedule, risk, communication, transition etc)

• Governance inputs during implementation & rollout

Case Study 1

Challenge –

A leading employee transportation company based out of Bengaluru wanted to augment its extensive fleet and manpower with technology to engage with customers more effectively and manage daily operations and back office more efficiently. They were seeking an experienced IT Head to engage with business from ideation to realization of this vision.

Jen Source Solution –

IT Head from Jen Source strategized the role of technology for multiple service lines, prepared an action plan and followed through by implementing first of its kind integrated system for fleet operators , that helped the business add value to its customers.

Result –

Increase in revenue and retention through a single application for customers to manage daily office commute, ad-hoc bookings of cabs, integrated online payment and more.

Increase in efficiency, reduction in unit costs through a centralised management of vehicle allocation and complete automation of the back-end office processes.

Finally Jen Source’s solution implementation also improved the statutory and contractual compliances of vehicles and drivers. This was achieved through field audits and proprietary score-based feedback.

Case Study 2

Challenge –

A leading facility management services company based out of Bengaluru wanted to improve efficiency and effectiveness of all functions through adoption of ERP. They were seeking an experienced IT Head to recover a stalled ERP initiative.

Jen Source Solution –

IT Head services were provided to reinitiate the initiative and roll out to all functions across multiple cities within 3 quarters through action plan, business analysis and project management.

Result –

Reduced cycle time for proposals, invoices, payroll by enabling simple XL interfaces for field force (sales and operations) and hence availability of near real time data

Improved efficiency of operations and effectiveness of back office by integrating biometric and ERP

Reduced leakage between pay-in and pay-out through combination of automation of back office processes and system controls

Reduced unit cost by setting up shared services on ERP