In the business world, numerous skills and business management techniques might be rendered null if the end user, i.e., the customer is not satisfied.

Modules Covered

  • How to drive a positive customer centric approach?

In the business world, numerous skills and business management techniques might be rendered null if the end user, i.e., the customer is not satisfied.

Jen Source, with all the years of experience in delivering customer oriented products, also teaches on how to tune the workflow process in order to ensure that customer satisfaction is met with reduction in redundancies.

The training module covers approaches on how to have a customer-centric mindset such that the deliverables meet all necessary parameters. Jensource achieves this through the teaching of Fish Philosophy, a technique which effectively makes use of four coveted pillars of knowledge, in order to create happy customers.

  • To train the individuals on Fish philosophy.
  • Client interface teams, Sales team, Managers, Supervisors, Business development team.
  • 8 Hrs for each module