Challenge

A leading employee transportation company based out of Bengaluru wanted to augment its extensive fleet and manpower with technology to engage with customers more effectively and manage daily operations and back office more efficiently. They were seeking an experienced IT Head to engage with business from ideation to realization of this vision.

JEN SOURCE SOLUTION

IT Head from Jen Source strategized the role of technology for multiple service lines, prepared an action plan and followed through by implementing first of its kind integrated system for fleet operators , that helped the business add value to its customers.

Results

Increase in revenue and retention through a single application for customers to manage daily office commute, ad-hoc bookings of cabs, integrated online payment and more.

Increase in efficiency, reduction in unit costs through a centralised management of vehicle allocation and complete automation of the back-end office processes.

Finally Jen Source’s solution implementation also improved the statutory and contractual compliances of vehicles and drivers. This was achieved through field audits and proprietary score-based feedback.