Challenges with Decentralization

  • Varied policies
  • Varied systems
  • Varied process
  • Varied services
  • Varied standards
  • Varied Rate cards for same services
  • Teams working in silos
  • Varied SOW/Contracts
  • Non-optimal use of resources- Teams/Fleet/Escort guards/Vendors
  • Huge cost spends
  • Too many vendors
  • Multiple people to be reached

JEN SOURCE SOLUTION

  • Task force has been created 
  • Reviewed as-is process
  • Reviewed the roles and responsibilities of the teams
  • Reviewed contracts/SOW’s
  • Team identified improvement areas
  • Came up with a POA
  • Did pilot run in one of the locations
  • Validated the improvements and benefits
  • Rolled out Centralized Transport Function-PAN India

Results/Benefits

    • Single policy
    • Uniform systems/process/services/standards
    • Single SOW/Contract
    • Uniform rate card
    • Huge cost savings-US$ 5.8Mn
    • One department/function Head to reach to
    • One decision-maker
    • Clear roles and responsibilities defined with each of the team members
    • Optimisation of resource approx 30% to 40% in Permanent Employees/Contractural staff/Escort Guards
    • Team bonding
    • Transparency
    • Ease of dealing with Cross-Functional Teams
    • Centralized governance
    • Vendor consolidation- 48 to 28